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When creating/configuring a Response Group Service, you need to define agents, and add them to one or more groups, that you can use to link a workflow too. When creating a group, you can set a few options and specify which agents you want to include in that group. One of the options you have available...
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In OCS 2007 R2 it is fairly easy to block certain clients from connecting to OCS, just like in OCS 2007 R1. But the nice thing included in R2 is that you can configure your OCS environment to automatically update clients that connect using a wrong version to an allowed one, using the built-in AutoUpdate...
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Multilingual User Interface Package for Microsoft Office Communicator 2007 R2 (Dutch, French & German included) http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=e7871dcd-8173-4866-a0c2-af8659092acc Microsoft Office Communications Server 2007 R2, Communicator Web Access...