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Microsoft Exchange Server, Microsoft Lync Server & Office 365

RPC/HTTP connection problem

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Anders Jensen Posted: 02-08-2010 12:42

Hi im trying to enable the Outlook Anywhere, but with no luck.

I did run a test on my settup with this website: https://www.testexchangeconnectivity.com/

But i get the error as you see here. Any suggestion how to fix this?

Testing RPC/HTTP connectivity
  RPC/HTTP test failed
 
Test Steps
 
Attempting to resolve the host name exchange-mail.dk in DNS.
  Host successfully resolved
 
Additional Details
  IP(s) returned: 87.54.46.66
Testing TCP Port 443 on host exchange-mail.dk to ensure it is listening and open.
  The port was opened successfully.
Testing SSL Certificate for validity.
  The certificate passed all validation requirements.
 
Test Steps
 
Validating certificate name
  Successfully validated the certificate name
 
Additional Details
  Found hostname exchange-mail.dk in Certificate Subject Common name
Validating certificate trust
  Certificate is trusted and all certificates are present in chain
 
Additional Details
  The Certificate chain has be validated up to a trusted root. Root = CN=GlobalSign Root CA, OU=Root CA, O=GlobalSign nv-sa, C=BE
Testing certificate date to ensure validity
  Date Validation passed. The certificate is not expired.
 
Additional Details
  Certificate is valid: NotBefore = 11/4/2009 10:19:14 AM, NotAfter = 11/5/2011 10:19:08 AM"
Testing Http Authentication Methods for URL https://exchange-mail.dk/rpc/rpcproxy.dll
  Http Authentication Methods are correct
 
Additional Details
  Found all expected authentication methods and no disallowed methods. Methods Found: Negotiate, NTLM
Testing SSL mutual authentication with RPC Proxy server
  Successfully verified Mutual Authentication
 
Additional Details
  Certificate common name exchange-mail.dk matches msstd:exchange-mail.dk
Attempting to Ping RPC Proxy exchange-mail.dk
  Cannot ping RPC Proxy
 
Additional Details
  A Web Exception occurred because an HTTP 401 - Unauthorized response was received from Unknown

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Top 10 Contributor
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Dear,

Did you run enable-outlookanywhere on the Exchange 2007 CAS Server? Did you install the RPC Proxy components ?

Are you running Windows Server 2008 or 2003 ?

Are you offloading SSL on your reverse proxy/firewall server? What kind of reverse proxy/firewall server are you using?

What's the authentication methos you configured when enabling Outlook Anywhere? How did you configure your Outlook Client ?

Let us know a little more of your configuration so that we can help you troubleshoot....

 

 

 

Sincerely,

Tonino Bruno
Tonino@btconsulting.be | ICT Consultant | B.T. Consulting bvba

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