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Entourage breaks after SP1 rollup 8

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Bert De Ridder Posted: 06-16-2009 12:08

Has anyone also seen this :

After installation of Rollup 8 of Exchange 2007, Entourage 2008 fails to accept meetings and appointments.

Well, that is to say : the response is no longer accepted by the server. Acceptor gets a NDR :

The message contains a content type that is not supported
#5.6.0 smtp;550 5.6.0 M2MCVT.StorageError; storage error in content conversion

I think it has something to do with Entourage talking to Exchange via OWA

Any ideas anyone ?

Bert

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I haven't heard or seen anything related to this but I know that many people are looking forward to the Entourage Web Services edition where you will get much better support for Exchange 2007.

It seems to be still in beta but this recent hotfix for Office 2008 seems to be a pre-requisite for installing the Web Services Edition, so it must be around the corner: http://support.microsoft.com/kb/971822

One other thing you might want to investigate is if there is any interference with Anti-Virus software running on your Exchange servers (MBX+HUB). Try updating those AV engines to the latest releases to see if that helps resolve anything. I remember a case a while back where mail items where "altered" by the AV software causing items to stay in the sync - conflicts folder. Not quite the same but those AV engines can be quite nasty ... :-)

Sorry for not being more helpfull but it's better than no reply right :-)

Tonino Bruno

Sincerely,

Tonino Bruno
Tonino@btconsulting.be | ICT Consultant | B.T. Consulting bvba

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